Privacy
Last updated: December 31, 2019
This is a summary of our practices at the time of writing, explaining the information POPVOX collects and how it is used. This summary may change over time within the bounds of our full privacy policy. The full Privacy Policy and Terms of Service follow this section.
Your screen name, avatar, city and state, and legislative districts are publicly viewable on POPVOX. (You are free to choose any available screen name and any image for your avatar as long as it does not violate our terms of service.)
Your activity on POPVOX (including comments on bills or posts, your "likes", and the entities or people you "follow") is publicly viewable on POPVOX.
You may edit or delete your POPVOX profile or your POPVOX activity at any time. This will affect what is displayed on the public-facing POPVOX website, but the original information may still be available on cached or archived versions of POPVOX, including records maintained at the Library of Congress. To delete your POPVOX profile, email your request to privacy@popvox.com from the email address associated with the account.
Your name, physical address, and phone number are viewable by your lawmaker and their verified staff members on POPVOX.
If you edit or delete your POPVOX profile, you change what your lawmaker sees about you on POPVOX.
When you weigh in on a bill, proposal or regulation, your comment — along with your name, address and phone number — is sent through the official correspondence system for the lawmaker or recipient agency. While you may later delete the comment or your POPVOX account, this information will be retained in the lawmaker or agency's correspondence system, subject to their own data policies.
When you take an action through a POPVOX widget on a third party website, you are agreeing to share your contact information (name, address, phone number) and activity (legislative district and comment posted through the widget) with the widget host. (If applicable, this will be noted on the widget.)
Your email: We use your email address to send you POPVOX news and account information. You may adjust your email preferences on your "Settings" page.
Your address and phone number: Congressional offices require this information when accepting the letters we deliver on your behalf. When you move, we keep your past addresses on file so we know which Congressional district you were in when you left earlier comments.
Your activity: We may use your activity to suggest other relevant bills or organizations to follow.
Your IP address and referral information: When you post a comment on legislation, proposal or regulation, we keep note of how you entered the POPVOX system (for example, from the website of an advocacy organization) and may include that referring information when we deliver your comment to your legislators or the recipient agency.
We keep industry-standard log files that record certain non-personal information including your IP address, the URL of the page you are visiting, your browser type, and referring pages. This information is used for diagnostic and aggregate statistics purposes and cleared periodically.
In accordance with the California Consumer Privacy Act (CCPA):
You may access and/or request deletion of your personal information twice per year by emailing privacy@popvox.com or by calling (855) 553-4420.
POPVOX does not sell your personal information.
For categories and use of personal information collected, please see the section above entitled "Information maintained by POPVOX."
This Privacy Policy was last revised on December 31, 2019
Popvox, Inc. ("POPVOX," "we," or "us") knows that you care how information about you is used and shared. This Privacy Policy explains what information is collected by POPVOX when you use the POPVOX service, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.
User-Provided Information: You provide us information about yourself, such as your name, address, telephone number, and e-mail address if you register for an account with the Service. You may also provide us with your public comments on issues, messages to Members of Congress or government agencies, and messages to other users of the website. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may retain any such User-Provided Information indefinitely, except as noted below.
Cookies Information: Cookies are small text files that websites store on users' computers that are used to keep track of who is who. At POPVOX as elsewhere, cookies help you log in faster and enable easier navigation through the site. POPVOX uses persistent cookies, meaning they remain indefinitely on users' computers until the user logs out of their POPVOX account or instructs their web browser to clear any saved cookies.
Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you use the Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, pages viewed, and other such information. We retain Log File Information for at most one year, after which point we will retain only aggregate statistics.
Third Party Services: On your visit to POPVOX your web browser may access resources from third-party services that we have engaged with, including analytics services which help us understand how our users are using the website. These services may collect the same sorts of information as described above and their use of it is governed by their Privacy Policy.
We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service.
By providing POPVOX your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your account settings page.
We delete as much as we can when you ask us to delete your account. But we need to keep some records for a period of time for everyone's protection. If you wrote your Member of Congress, we keep records of what we've sent on your behalf so no one can claim otherwise.
Following termination or deactivation of your account, POPVOX may retain your User-Provided Information for a commercially reasonable time as part of our backup and audit procedures. Furthermore, POPVOX may retain and continue to use indefinitely all information (including User Content) contained in your communications to other Users or posted to public or semi-public areas of the Service after termination or deactivation of your Member account.
We use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; and (h) track User Content and Users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act.
Personally Identifiable Information: POPVOX may share your personally identifiable information with third parties for the purpose of providing the Service to you. If we do this, such third parties' use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of POPVOX (for instance, on servers or databases co-located with hosting providers). POPVOX will not share, rent, or sell your personally identifiable information in any other manner except as stated when you enter the information, or if you opt-in to additional services.
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions.
If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information. We have been informed that as of June 2014, POPVOX content is periodically scraped by the Library of Congress and catalogued as a part of the digital archives of the United States.
Except as otherwise described in this Privacy Policy, POPVOX will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of POPVOX, our Users or others.
Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for POPVOX services.
POPVOX cares about the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to POPVOX or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from POPVOX, at all times.
In the event that personal information is compromised as a result of a breach of security, POPVOX will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
You may, of course, decline to submit personally identifiable information through the Service, in which case POPVOX may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging in to your account. You can review and correct the information about you that POPVOX keeps on file by contacting us directly at privacy@popvox.com.
Protecting the privacy of young children is especially important. For that reason, POPVOX does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us. No one under age 13 is allowed to provide any personal information to or on POPVOX. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at privacy@popvox.com.
We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by POPVOX in its sole discretion.
The POPVOX Privacy Policy was changed with the release of POPVOX 3.0 on January 1, 2019.
If we change our privacy policies and procedures, we will post those changes on the Service to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at privacy@popvox.com, or send mail to:
Popvox, Inc.
274 Redwood Shores Parkway 222
Redwood City CA 94065
This Terms of Use Agreement was updated (but not substantively changed) with the release of POPVOX 3.0 on January 1, 2019.
Popvox.com is the website and online service of Popvox, Inc. ("POPVOX," "we," or "us"). This page explains the terms by which you may use our online and mobile services and software provided on or in connection with the service (collectively the "Service"). By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Terms of Use Agreement ("Agreement"), whether or not you are a registered user of our Service.
We reserve the right to amend this Agreement. If we substantively amend this Agreement and you are a registered user, we will give you at least seven (7) days notice before the changes take effect, during which period of time you may reject the changes by terminating your account. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Use.
A. Eligibility. You may use the Service only if you can form a binding contract with POPVOX, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations. Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of this Agreement.
B. POPVOX Accounts. If you register an account for an organization, company or as legislative staff, you must be authorized to do so by your organization, company or office. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify POPVOX immediately of any unauthorized use of your account.
C. Service Rules. You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including by any automated "scraping"; (ii) using any automated system to access the Service in a manner that sends more request messages to the POPVOX servers than a human can reasonably produce; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other executable code through the Service; (vii) collecting or harvesting any information from the Service through which personally identifiable information can be learned; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity; (x) creating multiple accounts; or (xi) bypassing the measures we may use to prevent or restrict access to the Service.
Some areas of the Service allow Users to post content, such as comments, profile information, and other content or information (any such materials a User submits, posts, displays, or otherwise makes available on the Service "User Content"). You retain ownership of your User Content.
Except to the extent that User Content expresses support or opposition for a matter on which POPVOX is soliciting User opinions, you agree not to post User Content that may create a risk of harm, loss, or injury to any person or property, or that seeks to harm or exploit children, or that constitutes or contributes to a crime or tort, or that contains unlawful, abusive, harassing, or threatening content, or that you do not have a right to make available, or that you know is not correct and current.
By posting any User Content on the Service, you expressly grant to POPVOX a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content, in whole or in part, and in any form, media or technology, for use in connection with the Service.
If the features of the Service allow you to remove or delete User Content from the Service, the above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete such User Content from the Service.
Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service as permitted by the features of the Service. POPVOX reserves all rights not expressly granted herein in the Service and the POPVOX Content. POPVOX may terminate this license at any time for any reason or no reason.
Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content (the "POPVOX Content"), and all Intellectual Property Rights related thereto, are the exclusive property of POPVOX and its licensors.
Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms, as we may update them from time to time. You may cancel POPVOX paid services at any time; however, there are no refunds for cancellation.
By using the Service, you are consenting to have your personal data collected, used, transferred to and processed in the United States according to our Privacy Policy document, which is incorporated into this agreement.
POPVOX cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
Since we respect content owner rights, it is POPVOX policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 ("DMCA"). The above information must be submitted to the following DMCA Agent:
Attn: DMCA Notice
POPVOX, Inc.
274 Redwood Shores Parkway 222
Redwood City CA 94065
Tel: 731-267-7545
Email: copyright@popvox.com
The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by POPVOX. POPVOX does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Service, you do so at your own risk.
You agree to defend, indemnify and hold harmless POPVOX and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of and access to the Service, your violation of any term of this Agreement, your violation of any third-party right, or your violation of any applicable law, rule or regulation.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POPVOX, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF POPVOX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by POPVOX without restriction.
A. Governing Law. This Agreement shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. Any claim or dispute between you and POPVOX that arises in whole or in part from the Service shall be decided exclusively by a court of competent jurisdiction located in Santa Clara County, California, unless submitted to arbitration.
B. Arbitration. For any claim under this Agreement where the total amount of the award sought is less than $10,000, the party requesting relief may elect to resolve the dispute through binding non-appearance-based arbitration.
C. Entire Agreement/Severability. This Agreement, together with any amendments and any additional agreements you may enter into with POPVOX in connection with the Service, shall constitute the entire agreement between you and POPVOX concerning the Service.
D. No Waiver. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and POPVOX's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
Please contact us at info@popvox.com with any questions regarding this Agreement.